Your first visit to our Physiotherapy Clinic London

Appointments call 0203 174 2120

1. Please bring along any referral letters, scans, X-Rays or reports from your GP or consultant.

2. Bring along a change of clothes (eg. shorts & t-shirt.) If we are treating your knee for example, we’ll need to see it! Also your running shoes, if appropriate as we may need to do some gait analysis on you.

3.  Payment for the treatment is required at the end of each physiotherapy session unless you are a member of AXA/PPP, BUPA, CIGNA or BUPA/CIGNA International and have an authorisation code with you.

4. Patients with all other private health insurance are asked to reclaim their fees directly from their insurer. If you wish to reclaim your treatment costs on your health insurance, you will need to contact your insurance company directly and they will send you a claim form. Each insurance policy is separate and we advise you to ensure in advance that your treatment is covered. It is very important to check whether you need to be referred by a doctor or a consultant before receiving treatment.

5. Please try to arrive on time or notify us if you expect to be late. You will be charged the full amount for your appointment if you do not arrive or do not cancel it with 24 hours notice. Have a look at our maps to ensure you know how to get there!

6. In our private offices we will take your full health history, which includes numerous Physiotherapy, Orthopaedic and Neurological tests. Your Physiotherapist will explain clearly their findings and discuss with you their plan to get you back to optimal pain free health. After your first visit you need to make an appointment with your Physiotherapist or our reception to have your Report of Findings appointment – this can usually be made as early as the next day after your first visit. In our private offices we will take your full health history, which includes numerous Physiotherapy, Orthopaedic and Neurological tests. Your Physiotherapist will explain clearly their findings and discuss with you their plan to get you back to optimal pain free health. After your first visit you need to make an appointment with your Physiotherapist or our reception to have your Report of Findings appointment – this can usually be made as early as the next day after your first visit.

Insurance Accepted

Appointments call 0203 174 2120